Firearm Sales & Transfers
All firearm purchases must be shipped to a Federal Firearms License (FFL) holder of your choice. It is your responsibility to:
- Confirm with your chosen FFL that they will accept the transfer.
- Verify that your FFL is active and operating at the provided address.
- Understand any additional transfer fees your FFL may charge.
If your FFL refuses the transfer or is unavailable at the time of delivery, additional shipping charges may apply for reshipment. If you change your FFL details after your order has shipped, any extra shipping fees incurred will be charged to you.
Before taking possession of your firearm, you must pass a National Instant Criminal Background Check at the FFL location. Once the transfer is complete, all firearm sales are final, and returns are not accepted.
Firearm Shipping & Delivery
- Handguns must be shipped via UPS Second-Day Air in compliance with carrier regulations.
- Long guns may incur an additional shipping surcharge depending on size and destination.
General Shipping & Delivery Policy
Orders for non-firearm products are shipped via UPS, FedEx, or USPS. While we strive to honor the shipping method selected at checkout, we reserve the right to adjust shipping carriers or methods as needed without prior notice.
Once an order is handed over to the carrier, Arms Ahoy is not responsible for lost, stolen, or damaged shipments. Customers assume full responsibility for their orders once the carrier takes possession.
Some shipments, particularly those containing hazardous materials, may require a signature upon delivery and could incur additional hazardous material surcharges.
Shipping Insurance
For added protection, shipping insurance is available at checkout. This coverage safeguards your order against loss, damage, or theft during transit.
- Customers can opt-in or decline shipping insurance during checkout.
- If insurance is declined, Arms Ahoy is not liable for lost, stolen, or damaged shipments.
- To file a claim, email armsahoy@gmail.com with your order number and a description of the issue.
Claims are subject to review, and purchasing shipping insurance does not guarantee reimbursement. If a claim is approved, the customer may receive:
- A refund to the original payment method (excluding taxes, shipping fees, and insurance costs).
- Store credit for the value of the affected items.
- A replacement shipment at Arms Ahoy’s discretion.
Shipping insurance claims must be submitted within 30 days of purchase. Delayed responses (over 5 days) to claim inquiries may result in case closure.
Exclusions from shipping insurance coverage include:
- Incorrect or incomplete shipping addresses.
- Orders marked “Return to Sender.”
- Missing items in packages without signs of tampering.
- Orders that have not yet been marked as shipped.
- Custom or special-order items.
- Damaged packaging where the product remains usable.
Returns, Refunds & Exchanges
Ammunition & Special Orders
- All ammunition, gunpowder, and primer sales are final. These items cannot be returned due to safety regulations.
- Special order items are non-refundable and cannot be canceled after processing.
Standard Return Policy
For eligible products (excluding ammunition and hazardous materials), returns and exchanges are considered on a case-by-case basis within 30 days of receipt.
To initiate a return, please contact armsahoy@gmail.com with your order number and details of the request. If approved, you will receive return instructions.
Return Guidelines:
- Items must be in their original packaging, unused, and undamaged.
- Return shipping costs are the responsibility of the customer unless otherwise agreed upon.
- A restocking fee of up to 20% may apply depending on the item and reason for return.
- Manufacturer defects: If an item is defective, Arms Ahoy will provide a prepaid shipping label and issue a full refund upon receipt and inspection.
Refunds for approved returns will be issued to the original payment method, minus any applicable restocking or shipping fees. Refund processing may take up to 5 business days.
Shipping Restrictions for Firearms, Ammunition & Magazines
Arms Ahoy complies with all federal, state, and local laws regarding the sale and shipment of firearms, ammunition, and firearm accessories. We do not ship to locations where such sales are restricted.
Customers are responsible for knowing their local laws before placing an order. Attempting to purchase restricted items for shipment to prohibited locations may result in order cancellation and a 20% cancellation fee.
States & Locations with Additional Restrictions
Customers shipping ammunition to restricted states must send valid identification (FFL/FOID/FID) after placing an order.
To submit your documentation, email armsahoy@gmail.com with your order number in the subject line and a PDF or digital copy of the required ID. Failure to provide proper documentation may result in processing delays or order cancellation.
- California – All ammunition shipments must be sent to an FFL.
- Connecticut – A valid permit is required for ammunition and magazine orders.
- Illinois – A valid FOID is required for all ammunition purchases.
- New Jersey – A valid FID is required for all ammunition purchases.
- New York – All ammunition must be shipped to an FFL. No ammunition sales to NYC.
- Washington D.C. – No sales of firearms, ammunition, or accessories.
- Hawaii & Alaska – No ammunition sales due to shipping restrictions.
Additional state and local restrictions may apply. Please check your local laws before ordering.
Order Cancellations & Changes
Once an order is placed, it cannot be modified. This includes:
- Changes to shipping or billing information.
- Adding or removing items.
- Applying discount codes.
Order Cancellation Fees:
- Orders canceled before shipment may be subject to a 20% cancellation fee.
- Orders already shipped cannot be canceled. If delivery is refused, a restocking fee of 20% plus return shipping costs will apply.
Final Notes
Arms Ahoy does not ship outside the continental U.S. and does not deliver to PO Boxes, APO, or FPO addresses.
By placing an order, you confirm that you meet all federal, state, and local legal requirements and that the purchased items can be legally owned and received at your shipping address.
For any further questions regarding shipping policies, restrictions, or compliance requirements, please contact us at armsahoy@gmail.com.
